Mechanic removing a wheel with an impact wrench in a repair shop

Automotive Services, Garages & Mechanic Shops

Repair and service shops, body shops, tire and quick-lube operations, towing and specialty automotive businesses.

Understanding the risk

Garage operations hold customer vehicles, operate lifts and hazardous materials, and road-test vehicles they do not own.

Coverage gaps often sit between garage liability, garagekeepers coverage and the business's own auto exposure.

Who we work with

  • General repair shops
  • Collision and body shops
  • Tire and quick-lube centers
  • Towing and recovery

Insurance solutions

Coverages frequently involved in these programs. Structure depends on the operation.

  • Garage liability
  • Garagekeepers
  • Property and tools
  • Commercial auto
  • Workers' compensation
  • Pollution liability
  • Umbrella and excess
Commercial Insurance

Risk management

Beyond placement.

Customer vehicle custody
Key control, storage, security and road-test procedures reviewed against garagekeepers terms.
Shop safety
Lift inspection, hazardous materials handling and housekeeping documented for underwriters.
Faulty workmanship exposure
Work orders, sign-offs and warranty practices evaluated alongside liability coverage.
Risk Management

Claims & loss control

Claims Management & Advocacy
  • Damage to customer vehicles is the most common claim; documentation at intake makes a meaningful difference.
  • Fire and theft losses test valuation of tools, equipment and vehicles in care.

The Duncan Approach

The same discipline, applied to automotive services, garages & mechanic shops.

  1. 01

    Understand

    RiskDiagnostic

  2. 02

    Map

    Risk Mapping

  3. 03

    Improve

    RiskGuard

  4. 04

    Position

    Underwriting & Premium Negotiation Strategy

  5. 05

    Transfer

    Marketplace Execution

  6. 06

    Manage

    Ongoing Risk Management

Where we focus within this practice reflects what tends to matter most to the market and to the operation itself.

Customer vehicle custody
Key control, storage, security and road-test procedures reviewed against garagekeepers terms.
Shop safety
Lift inspection, hazardous materials handling and housekeeping documented for underwriters.
Faulty workmanship exposure
Work orders, sign-offs and warranty practices evaluated alongside liability coverage.

The Duncan Difference

Related RiskThoughts

Industry intelligence covering automotive services, garages & mechanic shops is in preparation. RiskThoughts is our research and market-intelligence publication.

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Speak with a risk advisor.

Tell us about your organization, your current insurance program and what prompted you to take another look.

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