Healthcare team joining hands in a show of unity

Healthcare, Senior Care & Human Services

Medical practices, senior living and home care, behavioral health and human-service organizations.

Understanding the risk

Healthcare and human-service organizations care for vulnerable people under regulatory scrutiny, with professional, abuse and staffing exposures.

Senior living and home care add transportation, premises and workforce challenges.

Who we work with

  • Medical practices
  • Senior living and home care
  • Behavioral health
  • Human-service organizations

Insurance solutions

Coverages frequently involved in these programs. Structure depends on the operation.

  • Medical and professional liability
  • Abuse and molestation
  • General liability
  • Directors and officers
  • Employment practices
  • Cyber
  • Workers' compensation
  • Commercial and non-owned auto
Commercial Insurance

Risk management

Beyond placement.

Resident and patient safety
Falls, elopement, medication and incident-reporting protocols reviewed.
Workforce
Screening, training, staffing and injury prevention evaluated with the organization.
Privacy and data
Protected health information controls reviewed alongside cyber coverage.
Risk Management

Claims & loss control

Claims Management & Advocacy
  • Professional allegations need early carrier involvement and disciplined documentation.
  • Staff injuries from patient handling are frequent; return-to-work planning matters.

The Duncan Approach

The same discipline, applied to healthcare, senior care & human services.

  1. 01

    Understand

    RiskDiagnostic

  2. 02

    Map

    Risk Mapping

  3. 03

    Improve

    RiskGuard

  4. 04

    Position

    Underwriting & Premium Negotiation Strategy

  5. 05

    Transfer

    Marketplace Execution

  6. 06

    Manage

    Ongoing Risk Management

Where we focus within this practice reflects what tends to matter most to the market and to the operation itself.

Resident and patient safety
Falls, elopement, medication and incident-reporting protocols reviewed.
Workforce
Screening, training, staffing and injury prevention evaluated with the organization.
Privacy and data
Protected health information controls reviewed alongside cyber coverage.

The Duncan Difference

Related RiskThoughts

Industry intelligence covering healthcare, senior care & human services is in preparation. RiskThoughts is our research and market-intelligence publication.

Visit RiskThoughts

Speak with a risk advisor.

Tell us about your organization, your current insurance program and what prompted you to take another look.

Start a Conversation