Firefighter directing a hose stream during a training exercise

Emergency Services & Public Safety

Fire departments and districts, EMS agencies, rescue squads and public-safety organizations.

Understanding the risk

Emergency service organizations respond under pressure with specialized apparatus, volunteers and paid staff, and significant public exposure.

Management liability, vehicle operations and responder injury are central concerns.

Who we work with

  • Fire departments and districts
  • EMS agencies
  • Rescue and volunteer organizations

Insurance solutions

Coverages frequently involved in these programs. Structure depends on the operation.

  • Emergency vehicle and apparatus
  • Portable equipment
  • General and professional liability
  • Management liability
  • Accident and sickness for responders
  • Workers' compensation
  • Property
  • Umbrella and excess
Commercial Insurance

Risk management

Beyond placement.

Emergency vehicle operations
Driver training, intersection policies and apparatus maintenance reviewed as core controls.
Responder health and safety
Exposure, cancer presumption and injury considerations evaluated with the organization.
Governance
Board, employment and volunteer practices reviewed against management liability coverage.
Risk Management

Claims & loss control

Claims Management & Advocacy
  • Apparatus accidents are among the most severe losses; documentation at the scene matters.
  • Responder injuries require coordination between workers' compensation and accident coverage.

The Duncan Approach

The same discipline, applied to emergency services & public safety.

  1. 01

    Understand

    RiskDiagnostic

  2. 02

    Map

    Risk Mapping

  3. 03

    Improve

    RiskGuard

  4. 04

    Position

    Underwriting & Premium Negotiation Strategy

  5. 05

    Transfer

    Marketplace Execution

  6. 06

    Manage

    Ongoing Risk Management

Where we focus within this practice reflects what tends to matter most to the market and to the operation itself.

Emergency vehicle operations
Driver training, intersection policies and apparatus maintenance reviewed as core controls.
Responder health and safety
Exposure, cancer presumption and injury considerations evaluated with the organization.
Governance
Board, employment and volunteer practices reviewed against management liability coverage.

The Duncan Difference

Related RiskThoughts

Industry intelligence covering emergency services & public safety is in preparation. RiskThoughts is our research and market-intelligence publication.

Visit RiskThoughts

Speak with a risk advisor.

Tell us about your organization, your current insurance program and what prompted you to take another look.

Start a Conversation